Built on top of a modern web app, Assured FNOL ingests the vast majority of information required to process a claim, all while delighting customers with an intuitive and compassionate customer experience.
Assured FNOL leverages both the user's previous answers and more than 50 external data sources to uniquely adapt its questions to every claim. This powers contextually relevant questions that ask a user to confirm structured data, enabling a better customer experience and downstream automation.
Efficiently gather an authentic user signature to verify the user is truthful and for additional legal merit, adaptable by state.
Intuitive way for claimant to specify damaged areas by “painting” the damaged areas on a 3D vehicle model.
Enable call center representatives, adjusters, and service providers to chat with each other and the claimant, all in one place.
Proactively reach policyholders via SMS to prepare them for weather alerts, CAT events, and more.
Support a multilingual policyholder base by allowing users and adjusters to communicate in their preferred language.
Deploy tailored FNOL flows to rapidly field CAT claims for a variety of incident types.
Empower adjusters and claims handlers with an information rich claims display that intelligently highlights the most important claims data to quickly and accurately settle the claim.
Configure the Assured question flow to adapt to your evolving business needs, without having to create FNOL flows from scratch.
Leverage comprehensive statistics and FNOL session replays to inform adjudication, process, and customer experience decisions.
Deploy and A/B test unique flows to different policyholder groups depending on location, coverages, and more.
The Assured Platform is meant to augment your core system, not replace it. Seamlessly capture the powerful data Assured provides with a low-lift API implementation.
Assured integrates more than 50 external data sources to ask situationally aware questions and better inform the adjudication process.
The most comprehensive datasets in the world are useless if they’re unstructured. Assured’s data is built on the premise of structured, standardized and machine-readable data output. Best of all, it’s yours to keep.
Provide a modern claims experience while enabling downstream automation.
With a beautiful and intuitive web app.
By gathering more information, quicker.
With more accurate and audited claims data.